Refund Policy

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We do not offer refunds for returned items. No Exceptions.

We have in-person try ons for in stock pieces at our office in NYC if you are unsure of your desired fit. To schedule a shopping appointment, please email: erinae@mirrorpalais.com

We offer store credit or limited exchanges for garments that are unworn and in their original condition, within 14 days of receiving your purchase.

Exchanges are not guaranteed, as they are assessed on a case-by-case basis and determined by the available stock at the processing time.

All sale items and custom pieces are final sale.