Cancellations

All pre-orders and in stock orders are eligible for a cancellation within 24 hours of placing your order, as long as they have not already shipped.

To cancel an order, please email help@mirrorpalais.com with 'your order number/ cancel order' in the subject line. After 24 hours, orders cannot be cancelled, no exceptions.

Please reach out to us as soon as possible if you have any questions regarding your order.