Shipping

MADE TO ORDER 

Due to all items being made to order shipment typically takes 1-2.5 weeks to go out. In some instances an item can take longer than the estimated time frame to be shipped. Shipment delays do not qualify for refunds. Please email communications@mirrorpalais.com if your tracking number is not sent in the estimated time frame.

At this time all orders will be sent using the United States Postal Service. Please follow your tracking number for updates with tracking. If there is an issue with your delivery please follow up directly with the USPS with your tracking number.

 

INTERNATIONAL ORDERS

We currently offer international shipping via UPS. Additional duties and taxes may occur depending on the region in which you live. We are not responsible for additional shipping charges incurred upon delivery and will not accept returns or issue refunds to costumers on orders that were not received due to unpaid duties.

 

EXPRESS SHIPPING

If your item is prepared and you would like it to be shipped express please email communications@mirrorpalais.com . All express shipments are sent via FEDEX and any additional charges will be sent via Shopify invoice or Paypal.