Showroom Appointments

Showroom Appointment Policy:

Submitting an appointment does not guarantee you have been confirmed.

Your appointment will be confirmed via email with a calendar invitation sent from our team. Only confirmed appointments are permitted to visit our showroom.

Appointments are scheduled 1+ week in advance; we generally cannot accommodate same-week bookings.

Appointments are available from 11am–3pm ET.

In-store purchases are exchange or store credit only within 14 days.

No cash will be accepted.

Each appointment lasts 1 hour. Please arrive on time—appointments are canceled after a 15-minute delay.

Please be respectful of other guests and staff during your appointment. Photography/videography is not permitted without consent from our showroom team and other guests.

Double booking slots for you and a guest is not allowed. If you arrive with a guest and they also have an appointment with you as a guest, your appointments will be canceled. No exceptions.

Please refer to our in stock page to know which styles are available to try in our showroom.

For bridal appointments, special accommodations or questions, email appointments@mirrorpalais.com to confirm sample availability

We are happy to arrange private bookings for groups. Please reach out!

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